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I blogged last September about my friend  Adam's company ClearHouse which offers un-biased pre-inspections. I'm a huge advocate of knowing the condition of a property upfront. It can save a deal from painful surprises & tense negotiations mid-transaction! 

In 5 months, ClearHouse was not only written up on AGbeat.com ("ClearHouse adds transparency to home inspections, improves process"), but made their top 60 Genius Brands to Watch in 2012. And now they have just given a clean crisp make-over to their website with new videos and FAQ!  Check it out. Kudos! 

 
 
My latest column for AGBeat is bound to raise a few eyebrows in the realtor community. Do you want your agent to inform you they are a victim of foreclosure?

An industry secret

It’s considered hush hush, but many agents have lost their homes to foreclosure. This housing mess has affected everyone. Admit it or not, that includes us real estate agents. Realtors were not immune. Some of us speculated just as much as the banks and some of us got swept up in the dizzying ascent of the market. And frankly, some of us lost our shirts.

For those agents who have personally gone through foreclosure, do you tell clients, or do you sweep it under the rug? An agent’s own REO experience can be a blemish. People think “Wait, you’re supposed to be the real estate expert. How could this happen to you? Shouldn’t you know better? And if you couldn’t save your own house, what makes you think you can save my house?”

Painful, albeit valid, questions. Would you hire an electrician whose own sub-panel gets burnt to a crisp? A plumber whose own pipes explode? When we position ourselves as the authority on real estate, there is a certain expectation from consumers that we know what we are talking about. Our own real estate failings can discredit us.

The flip side of the coin
On the other hand, is it better to tell clients that you know first hand what they are going through? As prevalent as it is, foreclosure is still shameful and a seller may take solace that you can relate. A strong rapport helps, especially in distressed sales. Sometimes emotional support is more important to a client. Also having gone through the process yourself, you know the pitfalls to avoid. Sharing your past mistakes can help them navigate the rocky road ahead.

Do you think agents who have lost property in a foreclosure or a short sale ought to disclose this to clients? Are they more or less qualified to assist owners facing repossession?

 
 
Another fabulous LogoTV viewer pops Hermanity a question.  I love hearing from you guys! 

Question:  I'm selling my house soon. Should I do a pre-inspection? 
Answer: Yes! It's like getting tested at the clinic. No one likes surprises! Trust me, it'll save you a lot of heartache & pain down the line. A pre-inspection gives a seller a chance to correctify any outstanding repairs, gives the buyer a more clear picture of the house's condition and helps mitigates negotiations in escrow. 

Has a pre-inspection ever saved your deal? I wanna hear! 
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For listings, what you don't reveal is just as important as what you do reveal!
 
 
Have you ever withheld info from your clients? I have...but it's not what you think! Watch & see!